SCAM ALERT! If you get an email stating you have used up your disk quota allowance or similar check who it is FROM. Do NOT click on any links or log into on any linked pages as they are trying to steal your CPanel login details. If you accidentally do CONTACT US immediately so we can lock down your site.
Thanksgiving Closure: ozEworks will be closed from Wed 24th until Monday 29th.
Current times to start new tickets is 4-6 days. If you need faster service, please consider using Express Support.
When logging a Ticket you need to choose a Department.
Sales: If you want a quote before we make a change, you need to post your Ticket in our Sales Department.
Support: Please note that any ticket taking more than 5 minutes to respond to may incur charges even if no programming work is required. Hourly rate is $90 per hour. Minimum charge is $30.Do not request ASAP. Log Express Support if something is ASAP.
Express Support: If your request is urgent and/or you want your Ticket moved to the top of the support queue, then please use the Express Support Department. Express Support has a minimum one hour charge of $125. Response is within 24 hours.
Hosting: If you have a hosting issue such as your site won't load or you cannot access email then use our Hosting Department. Logging it to Support will delay response.